Inbound • Outbound • Blended Calling
Inbound &
Outbound Calling
Professional inbound call handling and outbound telemarketing — sales campaigns, appointment setting, surveys, and customer service calls — with trained agents, compliant diallers, and full CRM integration.
92%Call Answer Rate
3xAvg. Conversion Lift
24/7Calling Availability
Discuss Your Calling Needs
Our Calling Services
Inbound Call Handling
Professional inbound call management — customer service calls, product enquiries, billing queries, complaint handling, and order support managed by trained agents with full product knowledge.
IVR IntegrationCall RoutingQueue ManagementCall Recording
Outbound Telemarketing
Targeted outbound calling for sales, promotions, and customer reactivation campaigns — skilled agents with proven scripts, objection handling, and CRM integration for compliant, high-converting campaigns.
Sales CallingPromotionsReactivationCRM Integration
Appointment Setting
Structured outbound appointment setting for B2B sales teams, healthcare providers, and service businesses — qualifying prospects, booking meetings, and reducing no-shows with reminder calls.
B2B AppointmentHealthcare BookingQualificationReminders
Customer Satisfaction Surveys
Outbound CSAT and NPS surveys post-interaction, post-purchase, or post-service — collecting structured feedback that identifies satisfaction drivers and improvement opportunities across your customer base.
CSAT SurveysNPSPost-PurchaseFeedback Collection
Market Research Calling
Structured B2B and B2C market research through telephone interviews — product feedback, brand perception surveys, competitor intelligence, and concept testing with target audience segments.
Market ResearchBrand SurveysConcept TestingB2B Interviews
Debt Collection & Payment Reminders
Professional, compliant outbound payment reminder and debt collection calling — sensitive, empathetic agent communication with regulatory compliance and structured escalation protocols.
Payment RemindersCollectionsComplianceEscalation
Meet Your Calling Specialists
Hello, I'm
Ankit
Inbound Call Centre Manager
An inbound specialist who has managed high-volume call centre operations for telecom, insurance, and e-commerce clients — designing routing logic, IVR flows, and quality frameworks that maximise first-call resolution.
Aircall
Genesys
IVR Design
Call Routing
QA
CRM
Client Results
Outbound Telemarketing
Outbound Sales: 4% to 11% Conversion Rate
2.75x Conversion Improvement
Inbound Appointment Management
Clinic: No-Shows Down 35%, 4hrs/Day Saved
35% Fewer No-Shows
Market Research Calling
512 B2B Interviews: 95% Usable Response
512 Interviews in 3 Weeks
What Our Clients Say
"Our outbound sales team was converting at 4% on cold lists. Protechplanner's calling team retrained on our product, refined the script over 2 weeks, and reached 11% conversion by week 4. The quality of prospect qualification before handoff to our closers improved dramatically."
Vikram Patel
Sales Director, InsuranceCo
"Managing inbound appointment calls ourselves meant missed calls during peak hours and expensive front-desk staff. Protechplanner handles all inbound booking calls, sends reminders, and manages rescheduling. No-shows dropped 35% and front desk freed up 4 hours per day."
Emma Thompson
Operations Manager, HealthClinic
"We needed 500 B2B telephone interviews completed in 3 weeks — a task our small internal team couldn't handle. Protechplanner delivered 512 completed interviews with 95% usable response rates. The interviewers followed the script precisely and the data quality was excellent."
Aryan Shah
Head of Research, MarketInsights
Get Started
Every Call,
An Opportunity
Professional inbound and outbound calling — trained agents, compliant diallers, and full CRM integration, onboarding within 2 weeks.
Call
+91 1800 567 890
Email
hello@protechplanner.com
Agents Available 24/7